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  1. Service Objects
  2. Products
  3. NCOA Live - Change of Address
    • What is the NCOA JobID and why do we need it?
    • How many change-of-addresses can I check in a single request?
    • What is a PAF and why do you need it for your Change-of-Address API?
    • Is your US change-of-address service in sync with the USPS?
    • How much does NCOA Live cost?
    • Coming up with test data for NCOA Live is a pain, can you help?
    • Do you have sample API code for NCOA Live?
    • Where can I find a list of the inputs, outputs, and error codes for NCOA Live?
    • I’ve signed up for a free trial for NCOA Live - now what?
    • How can I test your NCOA Live (Change of Address) product?

    What is the NCOA JobID and why do we need it?

    Arguably the most challenging aspect of the NCOA Live web service is the USPS requirement that submissions for change-of-address lookups include an open JobID. The JobID links to your account and keeps track of the transactions you run. Each new JobID remains valid for one week, expiring at 11:50 pm Sunday evening. Opening a new JobID requires the following:

    1. Building an array of 100-500 addresses (100 minimum to create a job)
    2. Creating a personalized JobID (alpha-numeric string of fewer than 50 characters)
    3. Submitting the addresses, JobID, and license key to the “RunNCOA Live” operation

    After submitting the initial 100-500 records for the current week’s JobID, anywhere from 1-500 records can be processed per batch. Every transaction run during that week will operate under this new JobID. At the end of the week, the JobID closes, and we update the internal change-of-address data that powers our service. The following week, another NCOA Live operation can be initiated with a new JobID following the steps listed above.

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