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  1. Service Objects
  2. Frequently Asked Questions
  3. General
    • Where can I update my account information?
    • What does Service Objects do?
    • Do you store my data on your servers?
    • Do you charge for support?
    • How long does it take to integrate one of your APIs?
    • Does Service Objects save my query?
    • I need to lookup hundreds of requests per second. Can you help me?
    • I have a single address or phone number I want to lookup, can I become a customer?
    • Do you need to whitelist my IP?
    • Do you have a failover plan in place?
    See more

    Do you store my data on your servers?

    No. And we take this very seriously.

    Web service data that passes through our network is not stored by Service Objects. Your data is never written to persistent memory such a disk file, database or log file.

    We record the date a transaction occurs in our system. We do not record the contents of the request nor the response. We do not store any error responses that may have occurred.

     

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